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RETURN POLICY 

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Return Policy for Orange County Boat Wraps

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Effective Date: Jan 1st, 2021

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Thank you for shopping at Orange County Boat Wraps. We strive to provide high-quality vinyl wraps and paint protection films (PPF) to meet your needs. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

We accept returns under the following conditions:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original, unopened packaging.

  • The return request must be made within 30 days of the purchase date.

Non-Returnable Items

Certain items are non-returnable, including:

  • Opened or used vinyl wraps and or PPF

  • Customized or special order items

  • Clearance or final sale items

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at contact@orangecountyboatwraps.com with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

  2. Prepare the Package: Ensure the item is securely packed in its original packaging. Include the RMA number and a copy of the original invoice or receipt.

  3. Ship the Item: Send the item to the return address provided in the return instructions. You are responsible for paying the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@ocboatwraps.com with your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for choosing Orange County Boat Wraps. Your privacy is important to us.

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